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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristina Walters

April 14, 2026

5  out of  5
rating by Kristina Walters
"We LOVEEEEEE our State Farm agents! Any problem that comes up can get solved very quickly, conveniently and professionally. Shannon absolutely is my favorite - and anytime she is unavailable she makes sure someone else in the office can help us!"
We responded:
"Kristina, thank you so much for your enthusiastic feedback! I'm happy to hear that you love our team and that Shannon has been such a standout for you. We always aim to provide quick, professional assistance in a way that's convenient for you. It's great to know we're meeting your expectations. If you ever need anything else, just let us know!"
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James Bost

April 9, 2026

5  out of  5
rating by James Bost
"My family has been policy holders with Matt Pryor for over 20 years - while State Farm Insurance products are excellent, Matt and his staff, especially Ryan, are absolutely stellar! They are so proactive at seeking out the best options for us. We trust their advice completely. And when we do have questions or issues that arise, their response is always immediate and thorough. We are 100% satisfied with the Matt Pryor Agency service and would highly recommend them to anyone - they will take care of you!!!"
We responded:
"Thank you, James for your kind words and for trusting us for over 20 years. It means a lot to me and my team. I'm glad to hear you've been happy with our service, and I especially appreciate you recognizing Ryan and the team for their proactive approach in finding the best options for you. Thank you for recommending us! We're always here if you need anything."
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Dallas Wells

March 24, 2026

5  out of  5
rating by Dallas Wells
"I recently switched my auto insurance and used this agency and I couldn’t be more happy. The team and staff are absolutely great, and Tyler helped me save literally hundreds of dollars on my premium. I will recommend this agency to any friends, family, or even anyone else I hear speaking of needing insurance and/or someone wanting to make a change. 10/10"
We responded:
"Thank you, Dallas! I'm glad to hear about your great experience with our team and the savings Tyler was able to help you achieve on your auto insurance. Your recommendation means a lot to us, and we would be grateful for the opportunity to assist your friends and family as well. We're always here if you need anything!"
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Jessica Warriax

March 23, 2026

5  out of  5
rating by Jessica Warriax
"Everyone in the office is so so wonderful and they treat you like you are their family."
We responded:
"Thank you, Jessica! I'm happy to hear that you feel like family with us. It is what we strive for every day. I'm grateful for your business and appreciate that you continue to choose this agency to serve your insurance needs. We're here if you have questions or need assistance. "
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Kendall Sample

March 11, 2026

5  out of  5
rating by Kendall Sample
"Tyler over at Matt Pryor State Farm took great care of me. Super easy to work with, didn’t even have to price match or shop around he explained everything clearly, and got everything handled quick. You can tell he actually cares about helping people and not just selling a policy. If you’re looking for insurance and want someone solid to deal with, I definitely recommend Tyler. Appreciate you!"
We responded:
"Thank you, Kendall! I'm happy to hear that Tyler provided you with such excellent service. Our goal is to simplify insurance and help you understand the coverage so you can feel confident in your decisions. Thank you for choosing Matt Pryor Insurance Agency. We appreciate you being our customer. If you ever need anything in the future, we're always here to help!"
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Yuliya Davis

March 3, 2026

5  out of  5
rating by Yuliya Davis
"Ryan is great insurance agent and it is always great to work with him. He’s so knowledgeable"
We responded:
"Yuliya, thank you for your kind words! I appreciate you choosing this agency for your insurance needs. It's customers like you who make what we do so rewarding. I'm happy to hear that Ryan's knowledge and support make your experience with my agency a positive one. We're always here if you need us."
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Brad Dankenbring

February 26, 2026

5  out of  5
rating by Brad Dankenbring
"Ryan was extremely professional, and I appreciated how prompt and thorough he was in all communication. One of best experiences ever with an insurance agent!"
We responded:
"Thank you, Brad! I'm happy to know you had such a positive experience with Ryan helping you with your insurance. Providing prompt, thorough communication and making sure everything is handled professionally is always our goal, so knowing that it stood out to you means a lot. We're grateful for the opportunity to earn your trust. If you ever need anything, we're always here to help."
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Jessika S. Bergeron

February 12, 2026

5  out of  5
rating by Jessika S. Bergeron
"I would give this team 10 stars if I could! My family has worked with Matt Pryor’s office for over 10 years now. Our agent, Ryan, has been amazing in helping us protect our family. Ryan goes above and beyond for his clients! This team gives you peace of mind, highly recommended."
We responded:
"Jessika, thank you so much for your incredibly kind words and for trusting us for over 10 years. It means the world to us to know that Ryan and our team have been able to help protect your family and provide lasting peace of mind throughout the years. Building long-term relationships like yours is exactly why we do what we do. Your continued trust and recommendation are the highest compliments we could receive. We're here for you and your family should you need us."
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Krysta Webb

January 29, 2026

5  out of  5
rating by Krysta Webb
"Would absolutely recommend them over any renters insurance an apartment offers my apartment was gonna be $40 for 15k where as with State Farm I got 20k worth of coverage for just 12 dollars! I have Ella as my personal agent and she’s always been very helpful and amazing"
We responded:
"Thank you, Krysta! I'm happy to hear that you're satisfied with the coverage and pricing we offer. Ella is indeed a fantastic part of our team, and I'm glad she's been able to assist you so well. We appreciate your business and for trusting us with your insurance needs. If you ever need anything else, feel free to reach out!"
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wyatt whitten

January 12, 2026

5  out of  5
rating by wyatt whitten
"Get your insurance needs HERE. NOT another office. Shannon has been my go to for years and she is by far the best agent I have ever worked with. Matt and everyone else in the office are great as well. Go see Shannon ASAP."
We responded:
"Wyatt, thank you so much for your enthusiastic recommendation! It's great to hear that Shannon has been such a valuable resource for you over the years. I appreciate your kind words and will make sure to pass along your feedback to the team. Thank you for being a loyal customer."
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X seawolve

December 31, 2025

5  out of  5
rating by X seawolve
"Very professional. Shannon is amazing and always available for my random questions!! All my claims have been handled with no problems."
We responded:
"Thank you, Narada! I'm glad to hear that Shannon has been so helpful and responsive to your questions. We're especially pleased to know your claims have been handled smoothly and efficiently. Taking care of our customers is our top priority. We appreciate your feedback and are here anytime you need assistance."
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Jewel Ketterer

December 5, 2025

5  out of  5
rating by Jewel Ketterer
"Lauren was amazing to work with! Easy process! Thank you!"
We responded:
"Thank you, Jewel! I'm so glad to hear that Lauren made the insurance process easy for you. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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TOMMIE TYLER

December 2, 2025

5  out of  5
rating by TOMMIE TYLER
"Shannon was great it was a joy speaking with her Thanks."
We responded:
"Tommie, We appreciate you sharing your experience! It's fantastic to hear that Shannon was able to make your time with us enjoyable. We look forward to being your resource for any future needs. Just contact us whenever you have questions. We're here for you!"
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Danielle Campbell

November 20, 2025

5  out of  5
rating by Danielle Campbell
"We have been with Matt Pryor for over 10 years! Initially, Matt assisted us with homeowners, vehicle, and life insurance. Matt actually came to our home and helped us develop an insurance package that would best fit the needs of our entire family. When we moved homes, Ryan took over our account and has been absolutely exceptional! We opened a business two years ago and Ryan assisted us with all of our commercial needs. Our commercial business occasionally requires additional insurance for state contracts. These additional contracts are often time sensitive and Ryan has always gone the extra mile to help us out (often times getting us everything we need within 24 hours). We can't say enough about the entire Matt Pryor Team! I enjoy knowing that I can call the office and always get wonderful customer service and a quick response. Special thanks to Ryan for always taking the time to help (and sorry for all the last second requests)! :)"
We responded:
"Thank you, Danielle, for your wonderful feedback! We truly appreciate your loyalty over the past 10+ years. It's been our privilege to support your family's insurance needs from your home and vehicles to life and now your business. I enjoy helping people; that's why I became an Agent! I'm glad Ryan continues to provide the exceptional service you deserve. I will be sure to pass along your special thanks to him! Knowing that you feel confident calling our office and receiving quick, friendly service means the world to us. Thank you again for your trust and allowing us to serve you. "
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Henry Chica

November 19, 2025

5  out of  5
rating by Henry Chica
"We have been with Matt Pryor for many years. They are very helpful, Ryan is very professional and alway helpful. We appreciate everything that they’ve helped us with."
We responded:
"Thank you, Henry, for your loyal support and for taking the time to share your experience with our insurance agency. We truly appreciate your kind words! We're grateful to have you as a customer, and I'm glad to hear that Ryan and our team have been able to help you over the years. If there's ever anything more we can do for you, we're always here to help."
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Ryan Green

November 10, 2025

1  out of  5
rating by Ryan Green
"Statefarm requires you to use their app or they threaten to cancel your policy. Their app has a lot of problems and their help line hasnt been able to do anything. I requested Matt pryor to put in a work order, to email their I.T. department to help me and they refuse. I hired Matt Pryor as my agent to help me with an auto policy not make excuses."
We responded:
"Ryan, We understand how frustrating technology can be when it doesn’t work as expected. For your privacy and security, agents have no access to the customer portal and cannot reset passwords for customers. We did provide you with a phone number to connect you with the team best equipped to assist. The State Farm app is a great tool for customers who prefer to manage their insurance through digital self-service options. Our office is always here to help if you’d rather not use the app, so please don’t hesitate to give us a call, and we’ll be happy to take care of whatever transaction you were needing to complete. "
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Carson Horsburgh

October 31, 2025

5  out of  5
rating by Carson Horsburgh
"Lauren and Matt were both fantastic. Highly recommend!"
We responded:
"Thank you, Carson for the amazing review! I'm happy to hear Lauren and I were able to deliver a fantastic experience for you. Your recommendation truly means a lot to us. We're here whenever you need assistance."
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lora frazier

October 23, 2025

5  out of  5
rating by lora frazier
"Great prices and amazing service!! I worked with the cutest blonde girl!"
We responded:
"Thank you, Lora! I'm happy to hear you enjoyed our prices and service. I'll be sure to pass along your kind words to our team member. If you need anything else, feel free to reach out! We appreciate your business and trust in us."
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lori bird

October 2, 2025

5  out of  5
rating by lori bird
"The staff is friendly and very helpful thank you Ryan for helping me get the coverage I needed"
We responded:
"Thank you, Lori! I'm happy that you had such a positive experience and found my team to be friendly and helpful. I will pass along your kind words to Ryan, who is dedicated to providing customers with the right coverage. Thank you for taking the time to leave such a wonderful review. Please let us know if there's anything we can do to assist you."
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Ryan Henley

September 30, 2025

5  out of  5
rating by Ryan Henley
"Matt & Shannon as well as rest of there team are simply amazing!! Been with them for years. Just like Family. Thanks for Everything. April is smiling down. ☺️"
We responded:
"Ryan, Thank you for your heartfelt review! I am so happy to hear that you feel like part of our family. Your continued trust through the years means the world to us. We are always here to assist you, so please let us know if there is anything we can do."
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Sonja

September 9, 2025

5  out of  5
rating by Sonja
"Lauren was a joy to work with! Everyone here is so kind. Thank you for the great experience and ease of making the switch!"
We responded:
"Sonja, thank you for your wonderful feedback! I'm happy to hear that Lauren and the rest of our team made your experience enjoyable and seamless. We appreciate your trust in us. Let us know if there's anything else we can assist you with!"
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vanhugh ngo

August 29, 2025

5  out of  5
rating by vanhugh ngo
"Shannon and Kathi are always the best. Ryan is helpful too. I’ve been client along time."
We responded:
"Van, We can't thank you enough for taking the time to recognize Shannon, Kathi and Ryan and how helpful they have been! Your long-term trust and relationship mean a great deal to us. We are always here for you whenever you need us. Thank you again for your business and loyalty!"
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Shane Frazier

August 27, 2025

5  out of  5
rating by Shane Frazier
"Love being able to call and they take care of everything!!!! VIP service!!!"
We responded:
"Thank you, Shane! I'm happy to hear that you appreciate the VIP service and the ease of handling everything over the phone. We truly value your business. Let us know if there's anything else we can assist you with!"
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AL Perry

July 16, 2025

5  out of  5
rating by AL Perry
"I’ve always found State Farm Staff very responsive. I’ve been a Realtor over 20 years and I always suggest them. The cheaper ones are not always the best option , check your terms."
We responded:
"Thank you for your review, Mr. Perry. I'm happy to know that our team's responsiveness has made a positive impression on you over the years. Your recommendation means a lot, especially coming from someone with your experience in real estate. We're here if you have questions or need us. We appreciate your business and loyalty!"
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feras sitto

June 26, 2025

5  out of  5
rating by feras sitto
"Great agency highly recommend"
We responded:
"Thank you for your review, Feras! I'm happy to know you highly recommend our office. We’re committed to providing excellent service. Let us know if you need anything else!"