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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Traci Cook

Traci Cook

September 30, 2026

5  out of  5
rating by Traci Cook
"I’ve been with this agency for over 20 years and have always received excellent service for home, auto and life insurance. Having agents you can trust and know will be there when bad things happen is priceless. It’s peace of mind."
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Omar Barrera

September 28, 2026

5  out of  5
rating by Omar Barrera
"My agency is very responsive and quick.
Plus always able to help with all my need and questions"
We responded:
"Omar, thank you for taking the time to leave us a review! Our goal is to provide the best service possible, and I am glad to know we were responsive and quick to help you. Your time is valuable, and we want you to know that your questions and needs are important to us. Thank you for choosing us!"
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Karlie Kirkhart

September 19, 2026

5  out of  5
rating by Karlie Kirkhart
"Shannon was very helpful making the process so simple! Amazing experience!"
We responded:
"Karlie, thank you for taking the time to leave us a review! I'm glad to know that Shannon made everything simple for you and that you had an amazing experience. We're here to make insurance easy. Let us know if we can help with anything else!"
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Steve Klabzuba

September 18, 2026

5  out of  5
rating by Steve Klabzuba
"Shannon made the whole process of getting life insurance very easy and incredibly helpful . 10/10"
We responded:
"Steve, thank you for taking the time to leave us a review! I'm happy to hear that Shannon made your life insurance process easy and helpful. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Princess Hill

September 17, 2026

5  out of  5
rating by Princess Hill
"I spoke with Alisha several times in one day because I did not have all the information I needed, and she was so kind and patient. I really appreciate her. I've been with State Farm for years and the entire staff has always been very kind."
We responded:
"Thank you, Princess for taking the time to share your experience and for being a loyal customer! We're glad to hear that Alisha was able to help you with kindness and patience. I'll be sure to pass along your kind words to her! Our goal as a team is to make insurance as easy and stress-free as possible, so it means a lot to know we're doing just that. Please don't hesitate to reach out if you need anything."
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Chrissy Brown

September 15, 2026

5  out of  5
rating by Chrissy Brown
"The staff are amazing and so patient in answering all the questions for me and for my clients. Highly recommend!!"
We responded:
"Chrissy,
Thank you so much for your wonderful review! We're always happy to help you and your clients and make the process as smooth and stress-free as possible. We love answering questions and appreciate your trust and partnership. Thank you for allowing us to serve you and your clients."
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L E

August 25, 2026

5  out of  5
rating by L E
"Ryan was very helpful, quick, and answered all my questions. He’s very professional and knowledgeable on what he does. He got me taken care of and most importantly, was able to get my homes, cars, and life insurance policies done with no hassle. He gave me the peace of mind I needed. We’ve been insured with Matt Pryor - State Farm for 32+ years. I absolutely recommend them."
We responded:
"Thank you so much for your thoughtful words, taking the time to share them with others and for trusting us with your insurance needs for more than 3 decades! I am happy to hear that Ryan was able to make the process of getting your home, auto and life insurance coverage simple and hassle-free while giving you the peace of mind you deserve. Customers like you are why we do what we do. We look forward to serving you and your family for many years to come!"
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Erin Rodriguez

August 21, 2026

5  out of  5
rating by Erin Rodriguez
"Great customer service, as usual."
We responded:
"Thank you, Erin! We're so glad to hear you've had another great experience with our team. Thank you for your business and for taking the time to share your thoughts we others. We're here if you have any questions or need help."
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Genise Altidort

August 20, 2026

5  out of  5
rating by Genise Altidort
"Ryan is one of the best agents I’ve ever worked with\! He is knowledgeable, helpful, and always goes above and beyond to make sure I’m taken care of\. He truly cares about his clients and is always willing to help. I really appreciate everything he does"
We responded:
"Genise, thank you so much for the kind words! It's a pleasure to serve your family, and we appreciate your loyalty through the years. Ryan will be glad to know the extra effort he puts in and his willingness to help makes you feel taken care of. Thank you for taking the time to share your experience with others. We're here if you need anything else!"
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Will Lamb

August 13, 2026

5  out of  5
rating by Will Lamb
"The team @ Matt Pryor - State Farm, was exceptional at their service & pricing. I was once a client many years back, and had occasionally sought quotes, until recently they were not very competitive for my situation. This changed this year, and they were competitive for all forms (Home, Auto, Classic (stated value), Umbrella, Youthful Driver). They made the quoting process easy as well as the transition."
We responded:
"Thank you so much for sharing your experience, Will! We're happy to hear that our team was able to make the quoting process easy and provide competitive pricing and coverage options for you all across your insurance needs. We appreciate you returning to us and are grateful for the opportunity to serve you again. Thank you for your business, trust and kind words."
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Aspen Olson

August 12, 2026

5  out of  5
rating by Aspen Olson
"Shannon deserves 10 stars! She is amazing and very personable! She made the process of getting auto insurance go smoothly and explained everything to me so well! Great communication and trustworthy service!"
We responded:
"Aspen, thank you for taking the time to leave us a review! I'm glad to know Shannon made your experience with getting auto insurance smooth and clear with great communication. Thank you for your business and the opportunity to earn your trust.
We're here if you need anything else."
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Lisa Hayes

July 29, 2026

5  out of  5
rating by Lisa Hayes
"I appreciate my agent, Rick Carlin so very much! He is always available to answer questions. He has helped me with personal home/auto insurance as well as for our Homeowner Association's Insurance needs."
We responded:
"Lisa, thank you for taking the time to leave us a review! We enjoy helping people. Thank you for your trust and allowing us to be your insurance team. I'll be sure to let Rick know how much you appreciate his help with your personal and Homeowner Association's insurance needs. We appreciate your business and are here if you need anything else!"
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Pritchard Moncriffe

July 27, 2026

4  out of  5
rating by Pritchard Moncriffe
"Communication is was great with acct mgr Shannon"
We responded:
"Pritchard, thank you for your review! Great communication is something we really value, and it's great to know that stood out to you when working with Shannon.
Thank you for being our customer. We appreciate you choosing us!"
Profile photo of James C (Cube)

James C (Cube)

July 24, 2026

5  out of  5
rating by James C (Cube)
"Shannon is so awesome! I was a longtime customer of Matt Pryor for almost 11 years until I made the decision to change my insurance. Shannon made the process of coming back home smooth and easy."
We responded:
"James, thank you for taking the time to leave us a review! I'm happy to hear that Shannon made your return to us smooth and easy. We're glad to have you back with us after all these years. Let us know if we can help with anything else!"
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Tara M

July 20, 2026

5  out of  5
rating by Tara M
"I've been with Matt Pryor State farm for probably close to 13 years. They are more like family not just an insurance agent. My personal agent is Ella and she's absolutely amazing with such a big heart. I was going through some personal things that had nothing to do with insurance and she sent me a personal email to check on me. You don't get that kind of service these days. Thank you Ella, Ryan, Lauren, and Matt Pryor State farm for being such an amazing genuine and sincere people and a great company. They are saving me and my man a combined $3,000 annually! Doesn't get any better than that! 5⭐⭐⭐⭐⭐"
We responded:
"Thank you so much, Tara, for your kind words and for being a part of our State Farm family for nearly 12 years! It's wonderful to know that Ella's support has made a difference during your personal challenges. We're grateful to have her on our team, and we're here for you whenever you need us. If there's anything else we can do for you, please don't hesitate to reach out!"
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Frankie Estepp

July 17, 2026

5  out of  5
rating by Frankie Estepp
"Matt Pryor and his team at State Farm went above and beyond for my family during a very difficult time. They were incredibly kind, patient, and responsive, and they made a complicated process so much easier to navigate. Matt genuinely cared about helping us and took the time to answer every question we had, making sure we understood each step along the way. His professionalism, compassion, and willingness to help never went unnoticed. I can’t recommend Matt Pryor and his team enough if you’re looking for an insurance agent who truly cares about the people he serves."
We responded:
"Thank you, Frankie for your kind words. Your family's strength left a lasting impression on us. It means the world to me and my team that we could be there for you and your family during such a challenging time. It's an honor to be trusted to help provide, kindness, compassion and support when it's needed most.
We're here whenever you need us!
"
Profile photo of Alex Edwards

Alex Edwards

July 6, 2026

5  out of  5
rating by Alex Edwards
"Shannon handled my switch in auto insurance. Very easy to reach, extremely competitive pricing and very personable interaction."
We responded:
"Thank you, Alex for your kind review! I'm happy to hear that switching to State Farm auto insurance with Shannon was smooth and hassle-free. Making the process easy, offering competitive pricing, and providing personalized service are exactly what this agency strives for.
Thank you for placing your trust in us. Let us know if you need anything else."
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SamSchafer

June 30, 2026

5  out of  5
rating by SamSchafer
"Would recommend this service"
We responded:
"Hi Sam! Thank you for taking the time to leave us a 5-star review! I'm happy to know you are pleased with your experience and would recommend our service and insurance agency to others. We're always here to help if you need anything else!"
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Corey Cargill

June 20, 2026

5  out of  5
rating by Corey Cargill
"Ryan has always been great to work with."
We responded:
"Corey, thank you for taking the time to leave us a review! I'm glad to hear that Ryan has been great to work with. Helping customers like you is exactly why we love what we do. We appreciate your feedback and your support and look forward to being here whenever you need us."
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Spen B

June 19, 2026

5  out of  5
rating by Spen B
"I really recommend Ryan!
Statefarm matt pryor is great for car, house, & life insurance coverages."
We responded:
"Spencer,
Thank you for your recommendation! I'm happy to hear about your positive experience with Ryan and will share your kind words with him. We appreciate your trust in us for your auto, home and life insurance needs.
Thank you for choosing us, and we look forward to serving you for years to come!"
Profile photo of Erick Berckmann

Erick Berckmann

May 11, 2026

5  out of  5
rating by Erick Berckmann
"Matt Pryor and team have been incredible for my family and I. They’ve always come through for my parents and myself. Always easy to work with and they make filing claims a breeze. Ryan goes above and beyond to make sure I’m taken care of at a great price!"
We responded:
"Thank you, Erick for your kind words and for trusting me and the team. I appreciate the opportunity to help both you and your parents with your insurance needs. Ryan will be especially grateful to hear your recognition. Going above and beyond for customers is our goal!
I'm also happy to hear we could make the claims process easy and provide the service you value.
Thanks again for being our customer!"
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Tyler Baxter

May 6, 2026

5  out of  5
rating by Tyler Baxter
"We love working with Ryan at Matt Pryor State Farm. He stays on top of everything and keeps us updated year to year. We recently got life insurance and he helped us every step of the way. Any time we have questions about the policy he digs into it and gets back to us promptly. The rest of the team is very helpful too.Thanks, y'all!"
We responded:
"Thank you, Tyler for your kind words and for trusting us with your insurance needs over the years. I am so glad to hear that Ryan was able to guide you through the life insurance process and provide the support and communication you deserve. Taking the time to answer policy questions and make sure you feel confident in your coverage is exactly what we strive for. I also appreciate your recognition of the rest of the team. It means a lot. Thanks for choosing us!"
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Austin Calise

April 24, 2026

5  out of  5
rating by Austin Calise
"Ryan is great! Always responsive and works hard to get us a good rate on our auto, homeowner, and life and insurance."
We responded:
"Thank you for your feedback, Austin! I'm glad to hear that Ryan has been responsive and dedicated to finding you great rates on your insurance needs. We appreciate your trust in us. Let us know if there's anything else we can assist you with!"
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Brandon Dalek

April 23, 2026

5  out of  5
rating by Brandon Dalek
"An absolute AMAZING pleasure getting to know this team. Ryan and everyone here makes sure to go above and beyond at every possible opportunity. Could not recommend them enough!"
We responded:
"Brandon, thank you so much for this. It means a lot to all of us. Ryan will be especially happy to hear your kind words! We really do try to go above and beyond, so knowing it made a difference in your experience is incredibly rewarding.
We're grateful you took the time to share this, and even more grateful to have had the chance to serve you. Thank you for your business!"
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Kristina Walters

April 14, 2026

5  out of  5
rating by Kristina Walters
"We LOVEEEEEE our State Farm agents!
Any problem that comes up can get solved very quickly, conveniently and professionally.
Shannon absolutely is my favorite - and anytime she is unavailable she makes sure someone else in the office can help us!"
We responded:
"Kristina, thank you so much for your enthusiastic feedback! I'm happy to hear that you love our team and that Shannon has been such a standout for you. We always aim to provide quick, professional assistance in a way that's convenient for you. It's great to know we're meeting your expectations. If you ever need anything else, just let us know!"